Terms & Conditions

Effective Date: 29 April, 2026
Website: https://www.arvoxcore.com/
Company: ARVOX CORE LIMITED

  1. Introduction

These Terms & Conditions govern your use of https://www.arvoxcore.com/ and any services provided by ARVOX CORE LIMITED.

By accessing this website or engaging our services, you agree to these terms. If you do not agree, you should not use this website or our services.

  1. What We Do

ARVOX CORE LIMITED is a digital marketing agency focused on performance-driven outcomes, including:

Branding

Website Development

Search Engine Optimization (SEO)

Paid Advertising (SEM, Meta Ads, etc.)

Conversion Rate Optimization (CRO)

Email Marketing & Automation

Strategy, analytics, and growth consulting

We build structured marketing systems designed to improve measurable business outcomes.

  1. Service Structure

We offer services in two primary formats:

a. Retainer (Ongoing Engagements)

Monthly or recurring services that may include:

Campaign management

Optimization and reporting

Continuous strategy refinement

Retainers are structured for ongoing performance improvement and require consistent collaboration.

b. One-Off Projects

Fixed-scope engagements such as:

Website audits

Funnel builds

Campaign setup

Strategy development

These projects are defined by a clear scope, deliverables, and timeline.

  1. Service Agreements

All services are governed by a separate proposal, contract, or statement of work outlining:

Scope and deliverables

Timelines

Pricing and payment structure

These Terms & Conditions apply alongside those agreements.

  1. Payments & Billing

a. Retainers

Billed monthly in advance

Services begin only after payment is received

Late payments may result in service suspension

b. One-Off Projects

Typically require an upfront deposit (e.g., 50%–100%)

Remaining balance may be due before final delivery or upon agreed milestones

All fees are clearly defined before work begins.

  1. Refund & Cancellation Policy

We aim to be fair, transparent, and structured.

a. Retainer Services

Retainers operate on a prepaid monthly basis

You may cancel with [Insert Notice Period – e.g., 7 or 14 days] written notice before the next billing cycle

Once a billing cycle has started, that month is non-refundable, as resources and time are already allocated

If cancellation occurs mid-cycle:

Services will continue until the end of the paid period

No partial refunds will be issued

b. One-Off Projects

Refunds depend on the stage of the project:

Before work begins: Eligible for a partial or full refund (minus administrative or processing costs)

After work has started: Deposit is non-refundable

After substantial progress or delivery: No refunds

If a project is paused or abandoned by the client:

Payments made are non-refundable

Additional fees may apply for resuming work

c. Exceptional Circumstances

In rare cases involving unforeseen disruptions, refund requests may be reviewed at our discretion.

  1. Results Disclaimer

We focus on outcomes—but results are influenced by factors beyond our control.

We do not guarantee:

Specific revenue outcomes

Exact lead volume

Search rankings or ad performance metrics

We do guarantee:

Strategic execution

Data-driven decision-making

Continuous optimization

  1. Client Responsibilities

To achieve results, clients agree to:

Provide accurate and timely information

Approve deliverables within reasonable timeframes

Maintain access to necessary platforms

Collaborate where required

Delays or lack of access may impact performance.

  1. Third-Party Platforms

Our services depend on external platforms (e.g., advertising networks, analytics tools, email systems).

We are not responsible for:

Platform outages

Policy changes

Account restrictions or suspensions outside our control

  1. Intellectual Property

All content, frameworks, and systems created by ARVOX CORE LIMITED remain our intellectual property unless otherwise agreed.

Upon full payment:

Clients may use deliverables for their intended business purpose

You may not:

Resell or redistribute our work

Claim ownership of proprietary frameworks

  1. Confidentiality

All client information is treated as confidential and used solely for service delivery, unless disclosure is required by law.

  1. Limitation of Liability

To the fullest extent permitted by law, ARVOX CORE LIMITED shall not be liable for:

Indirect or consequential losses

Loss of revenue or business opportunities

Decisions made based on our services

Liability is limited to the amount paid for the specific service.

  1. Termination

We may terminate services if:

Payments are not made

There is misuse of services

There is a breakdown in collaboration

Upon termination:

Outstanding payments remain due

Work may be paused or discontinued

  1. Data & Privacy

Your use of this website is also governed by our Privacy Policy.

We handle data in compliance with applicable regulations, including NDPR and GDPR where applicable.

  1. Changes to These Terms

We may update these Terms periodically. Continued use of https://www.arvoxcore.com/ constitutes acceptance of any updates.

  1. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

  1. Contact

For any questions regarding these Terms:

ARVOX CORE LIMITED
Email: info@arvoxcore.com
Website: https://www.arvoxcore.com/

  1. Practical Clarity

We believe in being clear:

We are responsible for strategy, execution, and optimization

You are responsible for business decisions and internal operations

Results come from structured collaboration